After much back and forth the member’s account was cleared leaving her with a “0” balance…

A member had bills for services that the carrier was denying. The member was caught in a difficult situation with carrier saying they did not have enough information to pay the claim(s) and provider saying they had submitted it. Benezon worked with both the carrier and provider to gather needed information and submit in format that carrier could/would process. After much back and forth between the carrier and provider, the member’s account was cleared leaving her with a “0” balance.