Telemedicine Video Consults
Welcome, you have two (2) video consult options. Follow these simple steps:
Register via the Member Portal
Regardless of which video consult option you choose, you must first register via the online portal.
Register Online
- Go to www.telemed247.com and select: Not Activated Yet? Activate Now
- Enter your Last Name, Date of Birth, and Zip Code
- Select Continue Activation and follow the on-screen instructions.
You will receive an email to complete your registration and account activation so you can start using your telemedicine services immediately.
You have Two (2) Video Chat Options:
Option 1: Connecting via your Computer
- Go to your member portal at telemed247.com and login to your account
- From your dashboard, click Schedule a Consult Now
- Follow the on-screen instructions
In addition to PC and Apple computers (MacBook with Safari browser), this option also works with smartphones on the Android operating system, but is not currently supported by Apple for iOS related devices. For iOS access, use the instructions for smartphone app access below.
Option 2: Using our App from your Smartphone
- Open our Access a Doctor app on your phone or tablet device as follows:
- Confirm the information on each screen, update as necessary.
- Click Schedule Your Consult.
NOTE: You will receive a confirmation email from service@telemed247.com indicating successful submission of your video consult request. For questions related to registration, either of the above video chat options, or regarding calling a Doctor by phone, feel free to utilize the concierge advocacy tile on your benefits app.